LIVE WEBCAST! ICCFA CREMATION ARRANGER CERTIFICATE for all Funeral Directors and Mid-America College of Funeral Service Students. Register today!
Tuesday, December 11, 2018, 09:00am
Wilbert & Pierce Mortuary Colleges are joining forces to bring the ICCFA Cremation ARRANGER Certification to a computer near you! This live, interactive cremation certification training will all happen via GoToWebinar, so you can attend from anywhere you have an internet connection.
This is a great way to take your resume to the next level, give your resume a competitive boost, and to increase your opportunities after graduation.
CREMATION ARRANGER / Tuesday, December 11 / 9:00 - 5:00 pm CST
- Click here for Flyer Information
This training is focused on the specific skills required for serving the cremation family from the beginning of the relationship until the end. It will focus on awareness for funeral professionals in dealing with the unique needs, expectations and misconceptions that families choosing cremation present in all aspects of arrangement and service. You will be given tools for effectively and confidently becoming a professional guiding presence for the cremation family, how to articulate value and service options, how to avoid legal issues, and how to create meaningful ceremonies.
Cremation isn’t a bad thing, it’s just a different thing. You are taught how to make arrangements within your college program – hear from the experts – how to work specifically with cremation families. Cremation Arranger training is designed to give our students new tools to better understand the families choosing cremation. Learn the basics of cremation so you can explain it to your families. Learn how to talk with families that ‘think’ they don’t want a service or don’t want the typical religious service. Learn how to interpret your local demographics and generational differences and why these matter when it comes to cremation. Understand that there is more to pricing than being the lowest and how to compete with the lowest. Experience actual first calls from cremation shoppers, and learn what you should and shouldn’t be saying. And of course, find out how the potential liabilities can actually be used to help in the arrangement process. Overall, this program will make you better at what you already do.
You will be able to access this live, interactive cremation certification training from any computer that has an internet connection via GoTo Webinar. Once your registration is processed, a webinar invitation will be sent to the email address listed for each individual registering. Be sure you indicate which session(s) each registrant will be participating in.
In the Chicago area and want to be part of the live audience? The training will take place at:
The Wilbert Group, 2913 Gardner Road, Broadview, IL 60155