A Funeral Director provides customer service in all areas to help our families achieve peace following the loss of a loved one. They are the primary contact with our families and interact with them to fulfill their death care needs. Funeral Directors are responsible for ensuring customers’ full range of needs is addressed.
The Funeral Director duties must be performed consistent with company mission and values and adherence to company policies and procedures.
Specific Responsibilities
- Arranging and conducting funeral and memorial ceremonies in a professional, organized and caring manner and in keeping with Company Policies and Procedures
- Retain heritage and grow market share through active involvement with community, religious and other organizations
- Respectfully provide remains of deceased in keeping with Company and Regulatory requirements
- Care for the deceased in a respectful manner while performing a variety of tasks which may include: transfers, lifting of deceased human remains, dressing and casketing; coordinating and assisting with funeral service, and visitation, delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families and setting of chairs and the removal, proper care and storage of these items
- Assist with funeral services by supervising the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services, assisting at the cemetery, floral delivery, picking up supplies, participating at special functions and other duties, as required
- Promote and maintain a safe and healthy work environment by complying with the Legacy Employee Handbook.
- Ensure adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services
- Complete and accurate preparation of all documents related to services, cremations, maintenance, and any other type of data entry
Experience and Educational Requirements
- Possess a valid Funeral Director’s license.
- 3+ years of funeral industry experience including supervisory or management experience.
- Professional communication skills
- Knowledge of current federal, state and local regulations related to the funeral industry
