- Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
- Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
- For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
- Enters deceased event information into proprietary software according to company procedures
- Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
Vehicle Maintenance - Washes, vacuums, and cleans vehicles ensuring vehicles are presentable
- Fuels vehicles as necessary
- Follows safety guidelines and expenditure processes
- Maintains personal protective and transfer supplies in vehicles including cleaning products
- Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
Qualifications
- Five (5) years of funeral home, care center, and/or decedent care preparation experience
- Possess knowledge of computers, software, and internal operating systems
- Show high level compassion, integrity, communication, and problem-solving skills
- Ability to prioritize and organize effectively with a keen sense to detail